Tango Card Status
Investigating - After today, we will no longer be creating new reward status notifications to this page. If you have not already done so, please subscribe to https://rewardstatus.tangocard.com/ to continue getting reward status updates.
Nov 2, 14:30 PST
Identified - Uber India Gift Card ₹30 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U997899
Sep 23, 12:10 PDT
Identified - Non-MX Sales - Recargas Móviles Certificado de Regalo are currently unavailable. We will post an update when these rewards are once again available.

The affected UTIDs are:
U194556
U911348
U348662
U003971
Sep 22, 14:48 PDT
Identified - Karstadt Gift Card €10 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U595979
Aug 20, 08:47 PDT
Identified - We have identified an issue with Certificados de Regalo WOW Rewards. We are working directly with our vendor for a resolution to this issue. This affects the following UTIDs and Items:

Mexico-Based UTIDs:
U730422 Certificados de Regalo Burger King $50
U774733 Certificados de Regalo Burger King $250
U662500 Certificados de Regalo Chili's $50
U882960 Certificados de Regalo Chili's $100
U883095 Certificados de Regalo Chili's $250
U277211 Certificados de Regalo Domino's Pizza $50
U418460 Certificados de Regalo Domino's Pizza $250
U467086 Certificados de Regalo El Porton $250
U011626 Certificados de Regalo Italianni's $50
U550792 Certificados de Regalo Italianni's $250
U716074 Certificados de Regalo P.F. Chang's $50
U362496 Certificados de Regalo P.F. Chang's $250
U672259 Certificados de Regalo The Cheesecake Factory $50
U757048 Certificados de Regalo The Cheesecake Factory $250
U791897 Certificados de Regalo Vips $50
U127452 Certificados de Regalo Vips $250
U237190 Certificados de Regalo WOW Rewards $50
U382111 Certificados de Regalo WOW Rewards $250

US-Based UTIDs:
U238494 Certificados de Regalo Burger King $100
U969562 Certificados de Regalo Burger King $250
U072517 Certificados de Regalo Chili's $50
U671607 Certificados de Regalo Chili's $100
U980895 Certificados de Regalo Chili's $250
U177275 Certificados de Regalo Chili's $500
U631596 Certificados de Regalo Domino's Pizza $50
U793275 Certificados de Regalo Domino's Pizza $100
U191630 Certificados de Regalo Domino's Pizza $250
U665159 Certificados de Regalo Domino's Pizza $500
U294183 Certificados de Regalo El Porton $50
U497153 Certificados de Regalo El Porton $100
U093956 Certificados de Regalo El Porton $500
U023943 Certificados de Regalo Italianni's $50
U419390 Certificados de Regalo Italianni's $100
U036503 Certificados de Regalo Italianni's $250
U061451 Certificados de Regalo Italianni's $500
U695253 Certificados de Regalo P.F. Chang's $100
U670678 Certificados de Regalo P.F. Chang's $250
U203950 Certificados de Regalo P.F. Chang's $500
U797590 Certificados de Regalo The Cheesecake Factory $50
U697641 Certificados de Regalo The Cheesecake Factory $100
U256305 Certificados de Regalo The Cheesecake Factory $250
U731009 Certificados de Regalo The Cheesecake Factory $500
U411210 Certificados de Regalo Vips $50
U243657 Certificados de Regalo Vips $100
U756949 Certificados de Regalo Vips $250
U089411 Certificados de Regalo Vips $500
U864640 Certificados de Regalo WOW Rewards $50
U781710 Certificados de Regalo WOW Rewards $100
U300731 Certificados de Regalo WOW Rewards $250
U541210 Certificados de Regalo WOW Rewards $500
Feb 28, 10:12 PST
RaaS API v2 - Production ? Operational
RaaS API v2 - Sandbox ? Operational
Tango Card website ? Operational
Rewards Genius - Production ? Operational
Item ? Operational
Reward Link - Production ? Operational
Reward Link - Sandbox ? Operational
Operational
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TangoCard Activation Page
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Past Incidents
Jan 20, 2021

No incidents reported today.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Resolved - All RL Preferred catalogs, including those that were ordered today between 9:06am MT and 12:31pm MT, have been updated to have no expiration date. The incident is now resolved.
Jan 13, 13:51 PST
Monitoring - We have released a fix to update the RL Preferred expiration date to "does not expire" and reactivated the RL Preferred catalog. We are working on clearing the expiration date for rewards ordered between 9:06am MT and 12:31pm MT this morning.
Jan 13, 12:27 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 13, 12:08 PST
Investigating - We have inactivated our Reward Link Preferred catalog as it was incorrectly showing an expiration date of today. We are investigating the root cause.
Jan 13, 11:35 PST
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.