All Systems Operational
RaaS API v2 - Production
Operational
RaaS API v2 - Sandbox
Operational
Tango Portal
Operational
Reward Link - Production
Operational
Reward Link - Sandbox
Operational
Tango Card Website
Operational
Help Centers
Operational
Rewards Genius - Production
Operational
Item
Operational
Landing Page
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Notification: Open Loop and Physical Gift Card Orders Sep 8, 2026 20:30-22:30 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 28, 2026 - 14:09 PDT
Aug 28, 2026 - 14:09 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 08, 2026 - 20:30 PDT
Sep 08, 2026 - 20:30 PDT
Scheduled -
Dear Customer,
Tango will perform scheduled maintenance that will impact orders for Open Loop Prepaid cards and some physical gift cards.
Maintenance window
Tuesday, September 8, 2026, through Wednesday, September 9, 2026
10:30 p.m.–12:30 a.m. CST
Projected downtime: 2 hrs
Expected impact
During this maintenance window:
- All real-time Open Loop Prepaid card orders will fail.
- Some physical gift card orders may also be affected.
- Portal and API ordering will be impacted.
- Integration (Salesforce, Qualtrics, etc.) will be impacted
- Recipients using MyPrepaidCenter.com will be impacted
Please plan affected card orders outside this maintenance window whenever possible. Normal ordering service is expected to resume after maintenance is complete.
Thank you for your understanding.
Tango
Aug 25, 2026 - 15:17 PDT
Tango will perform scheduled maintenance that will impact orders for Open Loop Prepaid cards and some physical gift cards.
Maintenance window
Tuesday, September 8, 2026, through Wednesday, September 9, 2026
10:30 p.m.–12:30 a.m. CST
Projected downtime: 2 hrs
Expected impact
During this maintenance window:
- All real-time Open Loop Prepaid card orders will fail.
- Some physical gift card orders may also be affected.
- Portal and API ordering will be impacted.
- Integration (Salesforce, Qualtrics, etc.) will be impacted
- Recipients using MyPrepaidCenter.com will be impacted
Please plan affected card orders outside this maintenance window whenever possible. Normal ordering service is expected to resume after maintenance is complete.
Thank you for your understanding.
Tango
Aug 25, 2026 - 15:17 PDT