Tango Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
RaaS API v2 - Production ? Operational
RaaS API v2 - Sandbox ? Operational
Tango Card website ? Operational
Help Centers ? Operational
Rewards Genius - Production ? Operational
Item ? Operational
Reward Link - Production ? Operational
Reward Link - Sandbox ? Operational
Landing Page Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
RaaS v2 API
Fetching
www.tangocard.com
Fetching
Sandbox RaaS V2 API Uptime
Fetching
Rewards Genius
Fetching
Reward Link
Fetching
Past Incidents
Sep 12, 2024

No incidents reported today.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024
ACH funding via Tango Portal
Resolved - This issue has been resolved.
Sep 9, 11:17 PDT
Update - Customers cannot add funds to their account via ACH in Tango Portal.

We are investigating this issue and do not currently have an ETA for resolution.

Until it is resolved, customers who wish to fund their account can use a credit card or contact funding@tangocard.com for assistance.

Funding via credit card is working properly. However, customers may need to refresh their browser tab to confirm that the credit card transaction has completed successfully.
Sep 6, 22:25 PDT
Investigating - Customers cannot add funds to their account via ACH in Tango Portal.

We are investigating this issue and do not currently have an ETA for resolution.
Sep 6, 18:10 PDT
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Bulk Orders stall at 0%
Resolved - This incident has been resolved.
Sep 3, 16:08 PDT
Monitoring - The problem has been resolved in the Prod environment and we are closing this incident.
Sep 3, 16:08 PDT
Update - We are continuing to work on a fix for this issue.
Sep 3, 16:05 PDT
Identified - Tango Teams have identified the problem and we have deployed the solution. We will continue to monitor the behavior.
Sep 3, 16:04 PDT
Investigating - We are currently investigating an issue with Bulk Orders. Tango teams are actively investigating and working to resolve this.
Sep 3, 15:55 PDT
Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage