Tango Card Status
All Systems Operational
RaaS API v2 - Production ? Operational
RaaS API v2 - Sandbox ? Operational
Tango Card website ? Operational
Help Center ? Operational
Rewards Genius - Production ? Operational
Item ? Operational
Reward Link - Production ? Operational
Reward Link - Sandbox ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
RaaS v2 API
Fetching
www.tangocard.com
Fetching
Integration RaaS V2 API Uptime
Fetching
TangoCard Activation Page
Fetching
Rewards Genius
Fetching
Reward Link
Fetching
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021
Resolved - The issue has been resolved.
Dec 3, 06:58 PST
Monitoring - The change has been reverted and we are monitoring to ensure stability.
Dec 3, 06:54 PST
Identified - We are experiencing an issue with and upgrade affecting Rewards Genius and Reward Link. We have identified the issue and are reverting changes.
Dec 3, 06:47 PST
Dec 2, 2021
Completed - The scheduled maintenance has been completed.
Dec 2, 22:35 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:00 PST
Scheduled - Dear Partner,

On 12/2 some Tango Card services including (Rewards Genius access, and Reward Link and Promo Link redemptions) will be unavailable for 1 hour starting at 10PM PST. We will be performing an upgrade to our Reward Link and Rewards Genius systems at this time. All RaaS API calls will NOT be affected.

Time Window
Start: 12/02/2021 10:00 PM PST
End: 12/02/2021 11:00 PM PST

Maintenance Description:
We will be updating our system for regularly scheduled maintenance.

Downtime Behavior:
During the maintenance period you may experience the following system behaviors in SANDBOX:
- No access to Rewards Genius
- Cannot redeem Reward Links or Promo Links

If you receive this error message during the Time Window, please be sure that your system retries the order after the maintenance window has ended.

We will send additional reminders prior to the scheduled maintenance window and again once the maintenance is complete. This Status Page will also be updated when the Maintenance is complete and all services are functioning again.

If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.

Best Regards,
The Account Team @ Tango Card
Nov 12, 15:18 PST
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.