Tango Status
Disbursement Link redemptions are failing
Investigating - We are aware of an issue preventing recipients from redeeming value through disbursement links. The disruption is the result of an outage affecting one of our suppliers.
We understand the inconvenience this may cause and are actively engaged with the supplier to restore normal redemption functionality. Additional updates will be provided as we learn more.
Aug 11, 2026 - 23:15 PDT
Uptime over the past 90 days. View historical uptime.
RaaS API v2 - Production Operational
90 days ago
100.0 % uptime
Today
RaaS API v2 - Sandbox Operational
90 days ago
100.0 % uptime
Today
Tango Portal Operational
90 days ago
100.0 % uptime
Today
Reward Link - Production Partial Outage
Reward Link - Sandbox Operational
Tango Card Website Operational
90 days ago
100.0 % uptime
Today
Help Centers Operational
Rewards Genius - Production Operational
Item Operational
Landing Page Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Production RaaS API - Uptime
Fetching
Production RaaS API - Response Time
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Production Tango Portal - Uptime
Fetching
Production Tango Portal - Response Time
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Sandbox RaaS API - Uptime
Fetching
Tango Website - Uptime
Fetching
Production Reward Link - Uptime
Fetching

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Unresolved incident: Disbursement Link redemptions are failing.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Some customers experiencing slower load times for Tango portal
Resolved - This incident has been resolved.
Aug 4, 12:50 PDT
Monitoring - We are monitoring.
Aug 4, 10:32 PDT
Identified - The issue has been identified and we are monitoring.
Aug 4, 10:31 PDT
Investigating - We are currently investigating the issue.
Aug 4, 10:25 PDT
Errors redeeming landing pages
Resolved - This incident has been resolved.
Aug 4, 08:50 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 08:31 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 08:26 PDT
Investigating - We are currently investigating an issue with reports of recipients not being able to view their reward credentials.
Aug 4, 08:06 PDT

Aug 3, 2026

Some Disbursement Link redemptions are failing
Resolved - This incident has been resolved
Aug 3, 17:00 PDT
Monitoring - We are monitoring for any more failures.
Aug 3, 12:33 PDT
Identified - The issue appears to have been a temporary glitch, redemptions are processing successfully now.
Aug 3, 12:33 PDT
Investigating - We are currently investigating this issue.
Aug 3, 12:12 PDT

Aug 2, 2026

No incidents reported.

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