Tango Card Status
All Systems Operational
RaaS API v2 - Production ? Operational
RaaS API v2 - Sandbox ? Operational
Tango Card website ? Operational
Help Center ? Operational
Rewards Genius - Production ? Operational
Item ? Operational
Reward Link - Production ? Operational
Reward Link - Sandbox ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
RaaS v2 API
Fetching
www.tangocard.com
Fetching
Integration RaaS V2 API Uptime
Fetching
TangoCard Activation Page
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Rewards Genius
Fetching
Reward Link
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Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021
Completed - The regularly scheduled maintenance has been completed and all services are fully operational. Thank you for your patience.
Sep 18, 00:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:15 PDT
Scheduled - Dear Partner,

On 09/17, all Tango Card services including (API calls, Rewards Genius access, and Reward Link and Promo Link redemptions) will be unavailable for 3 hours starting at 9PM PST. We will be performing a series of upgrades to our database at this time. For API orders we recommend retrying all orders after the maintenance window which is expected to end at 12AM PST.

Time Window
Start: 09/17/2021 9:00 PM PST
End: 09/17/2021 12:00 AM PST

Maintenance Description:
We will be updating our database for regularly scheduled maintenance.

Downtime Behavior:
During the maintenance period you may experience the following system behaviors:
- No access to Rewards Genius
- Cannot redeem Reward Links or Promo Links
- Degraded performance
- httpCode 5xx series errors

If you receive this error message during the Time Window, please be sure that your system retries the order after the maintenance window has ended.

We will send additional reminders prior to the scheduled maintenance window and again once the maintenance is complete. This Status Page will also be updated when the Maintenance is complete and all services are functioning again.

If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.

Best Regards,
The Account Team @ Tango Card
Sep 9, 07:25 PDT
Sep 17, 2021
Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 18:00 PDT
Scheduled - Dear Partner,

On 09/16, SANDBOX Tango Card services including (Sandbox API calls, Sandbox Rewards Genius access, and Sandbox Reward Link and Sandbox Promo Link redemptions) will be unavailable for 3 hours starting at 6PM PST. We will be performing a series of upgrades to our database at this time. For API orders we recommend retrying all orders after the maintenance window which is expected to end at 12AM PST.

Sandbox Maintenance Time Window
Start: 09/16/2021 6:00 PM PST
End: 09/16/2021 9:00 AM PST

Sandbox Maintenance Description:
We will be updating our Sandbox database for regularly scheduled maintenance.

Downtime Behavior:
During the maintenance period you may experience the following system behaviors:
- No access to Sandbox Rewards Genius
- Cannot redeem Sandbox Reward Links or Sandbox Promo Links
- Degraded Sandbox performance
- Sandbox httpCode 5xx series errors

If you receive this error message during the Time Window, please be sure that your system retries the order after the maintenance window has ended.

We will send additional reminders prior to the scheduled maintenance window and again once the maintenance is complete. This Status Page will also be updated when the Sandbox Maintenance is complete and all services are functioning again.

If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.

Best Regards,
The Account Team @ Tango Card
Sep 14, 14:42 PDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.