Tango Card Status
All Systems Operational
RaaS API v2 - Production ? Operational
RaaS API v2 - Sandbox ? Operational
Tango Card website ? Operational
Help Center ? Operational
Rewards Genius - Production ? Operational
Item ? Operational
Reward Link - Production ? Operational
Reward Link - Sandbox ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
RaaS v2 API
Fetching
www.tangocard.com
Fetching
Integration RaaS V2 API Uptime
Fetching
TangoCard Activation Page
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Rewards Genius
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Reward Link
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Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Resolved - The issue was found and resolved. Links on emails are redirecting as we expect.
Jun 16, 12:08 PDT
Update - We are continuing to work on a fix for this issue.
Jun 16, 11:44 PDT
Identified - Links in emails sent by tango card are not successfully navigating users to the correct destination. We have identified the issue and working to get a fix out as soon as possible
Jun 16, 11:43 PDT
Jun 15, 2021

No incidents reported.

Jun 14, 2021
Resolved - This incident has been resolved
Jun 14, 15:44 PDT
Update - Order History is now syncing in a timely manner with order delivery. We are continuing to monitor.
Jun 14, 14:02 PDT
Monitoring - We are seeing significantly improved speeds on order history data. We are continuing to monitor.
Jun 14, 12:23 PDT
Investigating - Orders may take up to an hour to appear in Order History. We are investigating.
Jun 14, 10:53 PDT
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021
Completed - The scheduled maintenance has been completed.
Jun 4, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 09:00 PDT
Scheduled - One of our vendors will be performing maintenance to their API system on Friday, June 4th between 9:00PM - 12:00AM PST.

During this time orders for the following items may fail:
Best Buy Canada
Cineplex Odeon Canada
The Ultimate Dining Card
Air Canada
Boston Pizza
Canyon Creek
CB2 Canada
Crate and Barrel Canada
Dukes Refresher
Jack Astor's Bar and Grill
Oliver & Bonacini Restaurants
Reds Wine Tavern
Roots Canada
Scaddabush Italian Kitchen & Bar
The Loose Moose
Time Horton's
TJX Canada
Walmart Canada
May 20, 09:41 PDT
Resolved - The issue has now been resolved.
Jun 4, 09:05 PDT
Monitoring - Error rates have dropped off, and we are monitoring to ensure that this issue was resolved.
Jun 4, 07:40 PDT
Investigating - We are currently investigating an elevated error rate in our Reward Link user interface. This means that while an error message may display for some redemption attempts, the gift card redemption is succeeding, and recipients will receive their gift card as normal. We will update once the source of the error is identified.
Jun 4, 07:33 PDT