Tango Card Status
All Systems Operational
RaaS API v2 - Production ? Operational
RaaS API v2 - Sandbox ? Operational
Tango Card website ? Operational
Rewards Genius - Production ? Operational
Item ? Operational
Reward Link - Production ? Operational
Reward Link - Sandbox ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Notice of Scheduled Maintenance Feb 25, 23:00 - Feb 26, 01:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 25, 10:30 PST
Scheduled - Dear Partner,

On 02/25, all Tango Card services including (API calls, Rewards Genius access, and Reward Link and Promo Link redemptions) will be unavailable for 2 hours starting at 11PM PST. We will be performing a series of upgrades to our database at this time. For API orders we recommend retrying all orders after the maintenance window which is expected to end at 1AM PST.

Time Window
Start: 02/25/2021 11:00 PM PST
End: 02/26/2021 1:00 AM PST

Maintenance Description:
We will be updating our database for regularly scheduled maintenance.

Downtime Behavior:
During the maintenance period you may experience the following system behaviors:
- No access to Rewards Genius
- Cannot redeem Reward Links or Promo Links
- Degraded performance
- httpCode 5xx series errors

If you receive this error message during the Time Window, please be sure that your system retries the order after the maintenance window has ended.

We will send additional reminders prior to the scheduled maintenance window and again once the maintenance is complete. This Status Page will also be updated when the Maintenance is complete and all services are functioning again.

If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.

Best Regards,
The Account Team @ Tango Card
Jan 25, 10:30 PST
RaaS v2 API
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www.tangocard.com
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Integration RaaS V2 API Uptime
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TangoCard Activation Page
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Rewards Genius
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Reward Link
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Past Incidents
Feb 24, 2021

No incidents reported today.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.

Feb 10, 2021
Resolved - Our processor has identified this issue as resolved. We will continue to monitor to ensure credit card transactions are working as expected.
Feb 10, 11:43 PST
Investigating - We are currently seeing elevated errors with some credit card transactions due to a partial outage with our processor.
Feb 10, 10:07 PST