Tango Card Status

Tango Status

Experiencing Issues with Help Centers

RaaS API v2 - Production Operational

RaaS API v2 - Sandbox Operational

Tango Card website Operational

Help Centers Partial Outage

Rewards Genius - Production Operational

Item Operational

Reward Link - Production Operational

Reward Link - Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

RaaS v2 API

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www.tangocard.com

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Integration RaaS V2 API Uptime

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Rewards Genius

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Reward Link

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Past Incidents

Jun 3, 2023

No incidents reported today.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

Notice of Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 23, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 PDT

Scheduled - Dear Partner,

Tango Card will be performing scheduled maintenance which may result in downtime in our Production Environment. Please share this information as necessary within your organization.

Time Window
Start: Mon 05/22/2023 22:00 PDT
End: Mon 05/23/2023 00:00 PDT

Maintenance Description:
We will be rotating credentials used for authentication between internal services.

Downtime Behavior:
The expected behavior is normal operation with no customer-visible changes. In the event of issues during the maintenance period you may experience the following system behaviors:
- Degraded performance
- httpCode 5xx series errors

If you receive this error message during the Time Window, please be sure that your system retries the order after the maintenance window has ended.

If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.

Best Regards,
The DevOps Team @ Tango Card
May 15, 16:36 PDT

May 22, 2023

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.