Investigating - After today, we will no longer be creating new reward status notifications to this page. If you have not already done so, please subscribe to https://rewardstatus.tangocard.com/ to continue getting reward status updates.
Nov 2, 14:30 PST
Identified - Non-MX Sales - Recargas Móviles Certificado de Regalo are currently unavailable. We will post an update when these rewards are once again available.
Identified - We have identified an issue with Certificados de Regalo WOW Rewards. We are working directly with our vendor for a resolution to this issue. This affects the following UTIDs and Items:
Mexico-Based UTIDs: U730422 Certificados de Regalo Burger King $50 U774733 Certificados de Regalo Burger King $250 U662500 Certificados de Regalo Chili's $50 U882960 Certificados de Regalo Chili's $100 U883095 Certificados de Regalo Chili's $250 U277211 Certificados de Regalo Domino's Pizza $50 U418460 Certificados de Regalo Domino's Pizza $250 U467086 Certificados de Regalo El Porton $250 U011626 Certificados de Regalo Italianni's $50 U550792 Certificados de Regalo Italianni's $250 U716074 Certificados de Regalo P.F. Chang's $50 U362496 Certificados de Regalo P.F. Chang's $250 U672259 Certificados de Regalo The Cheesecake Factory $50 U757048 Certificados de Regalo The Cheesecake Factory $250 U791897 Certificados de Regalo Vips $50 U127452 Certificados de Regalo Vips $250 U237190 Certificados de Regalo WOW Rewards $50 U382111 Certificados de Regalo WOW Rewards $250
US-Based UTIDs: U238494 Certificados de Regalo Burger King $100 U969562 Certificados de Regalo Burger King $250 U072517 Certificados de Regalo Chili's $50 U671607 Certificados de Regalo Chili's $100 U980895 Certificados de Regalo Chili's $250 U177275 Certificados de Regalo Chili's $500 U631596 Certificados de Regalo Domino's Pizza $50 U793275 Certificados de Regalo Domino's Pizza $100 U191630 Certificados de Regalo Domino's Pizza $250 U665159 Certificados de Regalo Domino's Pizza $500 U294183 Certificados de Regalo El Porton $50 U497153 Certificados de Regalo El Porton $100 U093956 Certificados de Regalo El Porton $500 U023943 Certificados de Regalo Italianni's $50 U419390 Certificados de Regalo Italianni's $100 U036503 Certificados de Regalo Italianni's $250 U061451 Certificados de Regalo Italianni's $500 U695253 Certificados de Regalo P.F. Chang's $100 U670678 Certificados de Regalo P.F. Chang's $250 U203950 Certificados de Regalo P.F. Chang's $500 U797590 Certificados de Regalo The Cheesecake Factory $50 U697641 Certificados de Regalo The Cheesecake Factory $100 U256305 Certificados de Regalo The Cheesecake Factory $250 U731009 Certificados de Regalo The Cheesecake Factory $500 U411210 Certificados de Regalo Vips $50 U243657 Certificados de Regalo Vips $100 U756949 Certificados de Regalo Vips $250 U089411 Certificados de Regalo Vips $500 U864640 Certificados de Regalo WOW Rewards $50 U781710 Certificados de Regalo WOW Rewards $100 U300731 Certificados de Regalo WOW Rewards $250 U541210 Certificados de Regalo WOW Rewards $500
Feb 28, 10:12 PST
Resolved -
All RL Preferred catalogs, including those that were ordered today between 9:06am MT and 12:31pm MT, have been updated to have no expiration date. The incident is now resolved.
Jan 13, 13:51 PST
Monitoring -
We have released a fix to update the RL Preferred expiration date to "does not expire" and reactivated the RL Preferred catalog. We are working on clearing the expiration date for rewards ordered between 9:06am MT and 12:31pm MT this morning.
Jan 13, 12:27 PST
Identified -
The issue has been identified and a fix is being implemented.
Jan 13, 12:08 PST
Investigating -
We have inactivated our Reward Link Preferred catalog as it was incorrectly showing an expiration date of today. We are investigating the root cause.
Jan 13, 11:35 PST