Tango Card Status
Investigating - After today, we will no longer be creating new reward status notifications to this page. If you have not already done so, please subscribe to https://rewardstatus.tangocard.com/ to continue getting reward status updates.
Nov 2, 14:30 PST
Identified - Uber India Gift Card ₹30 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U997899
Sep 23, 12:10 PDT
Identified - Non-MX Sales - Recargas Móviles Certificado de Regalo are currently unavailable. We will post an update when these rewards are once again available.

The affected UTIDs are:
U194556
U911348
U348662
U003971
Sep 22, 14:48 PDT
Identified - Karstadt Gift Card €10 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U595979
Aug 20, 08:47 PDT
Identified - We have identified an issue with Certificados de Regalo WOW Rewards. We are working directly with our vendor for a resolution to this issue. This affects the following UTIDs and Items:

Mexico-Based UTIDs:
U730422 Certificados de Regalo Burger King $50
U774733 Certificados de Regalo Burger King $250
U662500 Certificados de Regalo Chili's $50
U882960 Certificados de Regalo Chili's $100
U883095 Certificados de Regalo Chili's $250
U277211 Certificados de Regalo Domino's Pizza $50
U418460 Certificados de Regalo Domino's Pizza $250
U467086 Certificados de Regalo El Porton $250
U011626 Certificados de Regalo Italianni's $50
U550792 Certificados de Regalo Italianni's $250
U716074 Certificados de Regalo P.F. Chang's $50
U362496 Certificados de Regalo P.F. Chang's $250
U672259 Certificados de Regalo The Cheesecake Factory $50
U757048 Certificados de Regalo The Cheesecake Factory $250
U791897 Certificados de Regalo Vips $50
U127452 Certificados de Regalo Vips $250
U237190 Certificados de Regalo WOW Rewards $50
U382111 Certificados de Regalo WOW Rewards $250

US-Based UTIDs:
U238494 Certificados de Regalo Burger King $100
U969562 Certificados de Regalo Burger King $250
U072517 Certificados de Regalo Chili's $50
U671607 Certificados de Regalo Chili's $100
U980895 Certificados de Regalo Chili's $250
U177275 Certificados de Regalo Chili's $500
U631596 Certificados de Regalo Domino's Pizza $50
U793275 Certificados de Regalo Domino's Pizza $100
U191630 Certificados de Regalo Domino's Pizza $250
U665159 Certificados de Regalo Domino's Pizza $500
U294183 Certificados de Regalo El Porton $50
U497153 Certificados de Regalo El Porton $100
U093956 Certificados de Regalo El Porton $500
U023943 Certificados de Regalo Italianni's $50
U419390 Certificados de Regalo Italianni's $100
U036503 Certificados de Regalo Italianni's $250
U061451 Certificados de Regalo Italianni's $500
U695253 Certificados de Regalo P.F. Chang's $100
U670678 Certificados de Regalo P.F. Chang's $250
U203950 Certificados de Regalo P.F. Chang's $500
U797590 Certificados de Regalo The Cheesecake Factory $50
U697641 Certificados de Regalo The Cheesecake Factory $100
U256305 Certificados de Regalo The Cheesecake Factory $250
U731009 Certificados de Regalo The Cheesecake Factory $500
U411210 Certificados de Regalo Vips $50
U243657 Certificados de Regalo Vips $100
U756949 Certificados de Regalo Vips $250
U089411 Certificados de Regalo Vips $500
U864640 Certificados de Regalo WOW Rewards $50
U781710 Certificados de Regalo WOW Rewards $100
U300731 Certificados de Regalo WOW Rewards $250
U541210 Certificados de Regalo WOW Rewards $500
Feb 28, 10:12 PST
RaaS API v2 - Production ? Operational
RaaS API v2 - Sandbox ? Operational
Tango Card website ? Operational
Rewards Genius - Production ? Operational
Item ? Operational
Reward Link - Production ? Operational
Reward Link - Sandbox ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
RaaS v2 API
Fetching
www.tangocard.com
Fetching
Integration RaaS V2 API Uptime
Fetching
TangoCard Activation Page
Fetching
Rewards Genius
Fetching
Reward Link
Fetching
Past Incidents
Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Resolved - This incident has been resolved.
Nov 21, 12:50 PST
Identified - Effective today, September 29th, Al-Futtaim Retail Asia Gift Cards (SGD) will no longer be available through Tango Card.
Tango Card will continue to offer gift cards from retailers in Singapore, including: Best Denki, Cold Storage, Giant, Tangs, Zalora, and others.

Impacted UTID(s): U507729, U223630, U628216, U913209
Sep 29, 08:51 PDT
Resolved - This incident has been resolved.
Nov 21, 12:50 PST
Investigating - Effective today, October 2nd, several brands in the United Arab Emirates and Saudi Arabia will no longer be available through Tango Card. These brands include:

•Apple iTunes UAE & Saudi Arabia
•Google Play UAE & Saudi Arabia
•PlayStation Plus UAE
•Xbox Live UAE

Tango Card will continue to offer gift cards from retailers in the UAE and Saudi Arabia, including: Go Sport, Jones the Grocer, Vox Cinemas, Virgin Megastore and others.

Impacted UTID(s):
UAE: U819005, U760271, U915956, U452262, U747509, U656207, U937353, U554094
Saudi Arabia: U554836, U094823, U134822, U120723
Oct 2, 14:50 PDT
Resolved - This incident has been resolved.
Nov 21, 12:49 PST
Identified - Effective today, October 16th, Flipkart Gift Card ₹30 will no longer be available through Tango Card.

Moving forward, Tango Card will continue to offer all other denominations from Flipkart.
Oct 16, 10:11 PDT
Resolved - This incident has been resolved.
Nov 21, 12:49 PST
Identified - Effective today, October 27th, Zomato Gold will no longer be available through Tango Card.

Tango Card will continue to offer gift cards from retailers in the Philippines, including: Landmark, GrabFood, Robinsons, and others.

Impacted UTID(s): U251616, U691823, U957398
Oct 27, 11:33 PDT
Resolved - This issue is no longer being tracked at this location. Please subscribe to the following link to continue tracking this issue:
https://rewardstatus.tangocard.com/incidents/8yvdjtrcf6qj
Nov 21, 12:49 PST
Identified - Sling TV eGift Cards are currently unavailable and have been set to inactive in our system until further notice.

The affected UTIDs are:
U378833
U371046
U878197
Oct 27, 16:46 PDT
Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - We had a partial outage to the RaaS API and elevated failures in Rewards Genius and Reward Link from an availability zone being unavailable from 5:55pm - 6pm PT.
Nov 19, 17:00 PST
Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020
Resolved - We have identified and resolved the issue. Reward Link is back up in production.
Nov 16, 12:25 PST
Update - Reward Link is down in production as we continue to investigate these issues.
Nov 16, 11:36 PST
Investigating - We are experiencing issues with Reward Link catalogs displaying incorrect brands and incorrect recipient email address. We are actively investigating.
Nov 16, 11:09 PST