Tango Card Status
Identified - Foot Locker Australia Gift Card $150 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U704339
Oct 24, 21:05 PDT
Identified - Amazon Pay Gift Card India ₹250 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U738315
Oct 24, 21:02 PDT
Identified - Effective today, October 16th, Flipkart Gift Card ₹30 will no longer be available through Tango Card.

Moving forward, Tango Card will continue to offer all other denominations from Flipkart.
Oct 16, 10:11 PDT
Identified - BookMyShow Gift Voucher ₹1,000 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U083359
Oct 16, 09:33 PDT
Identified - Royal Caribbean International Gift Cards $250.00 and $500.00 are currently unavailable. We will post an update when these rewards are once again available.

The affected UTIDs are:
U183765
U154671
Oct 12, 10:11 PDT
Identified - Delta eGift Card $25.00 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U116477
Oct 5, 14:01 PDT
Investigating - Effective today, October 2nd, several brands in the United Arab Emirates and Saudi Arabia will no longer be available through Tango Card. These brands include:

•Apple iTunes UAE & Saudi Arabia
•Google Play UAE & Saudi Arabia
•PlayStation Plus UAE
•Xbox Live UAE

Tango Card will continue to offer gift cards from retailers in the UAE and Saudi Arabia, including: Go Sport, Jones the Grocer, Vox Cinemas, Virgin Megastore and others.

Impacted UTID(s):
UAE: U819005, U760271, U915956, U452262, U747509, U656207, U937353, U554094
Saudi Arabia: U554836, U094823, U134822, U120723
Oct 2, 14:50 PDT
Identified - Effective today, September 29th, Al-Futtaim Retail Asia Gift Cards (SGD) will no longer be available through Tango Card.
Tango Card will continue to offer gift cards from retailers in Singapore, including: Best Denki, Cold Storage, Giant, Tangs, Zalora, and others.

Impacted UTID(s): U507729, U223630, U628216, U913209
Sep 29, 08:51 PDT
Identified - Uber India Gift Card ₹30 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U997899
Sep 23, 12:10 PDT
Identified - Non-MX Sales - Recargas Móviles Certificado de Regalo are currently unavailable. We will post an update when these rewards are once again available.

The affected UTIDs are:
U194556
U911348
U348662
U003971
Sep 22, 14:48 PDT
Identified - BookMyShow Gift Voucher ₹500 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U426325
Aug 26, 14:38 PDT
Identified - Karstadt Gift Card €10 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U595979
Aug 20, 08:47 PDT
Identified - Foot Locker is currently unavailable without an ETA on replenishment and has been set to inactive in our system.

The affected UTIDs are:
U396463
U376338
Jun 12, 12:28 PDT
Identified - We have identified an issue with Certificados de Regalo WOW Rewards. We are working directly with our vendor for a resolution to this issue. This affects the following UTIDs and Items:

Mexico-Based UTIDs:
U730422 Certificados de Regalo Burger King $50
U774733 Certificados de Regalo Burger King $250
U662500 Certificados de Regalo Chili's $50
U882960 Certificados de Regalo Chili's $100
U883095 Certificados de Regalo Chili's $250
U277211 Certificados de Regalo Domino's Pizza $50
U418460 Certificados de Regalo Domino's Pizza $250
U467086 Certificados de Regalo El Porton $250
U011626 Certificados de Regalo Italianni's $50
U550792 Certificados de Regalo Italianni's $250
U716074 Certificados de Regalo P.F. Chang's $50
U362496 Certificados de Regalo P.F. Chang's $250
U672259 Certificados de Regalo The Cheesecake Factory $50
U757048 Certificados de Regalo The Cheesecake Factory $250
U791897 Certificados de Regalo Vips $50
U127452 Certificados de Regalo Vips $250
U237190 Certificados de Regalo WOW Rewards $50
U382111 Certificados de Regalo WOW Rewards $250

US-Based UTIDs:
U238494 Certificados de Regalo Burger King $100
U969562 Certificados de Regalo Burger King $250
U072517 Certificados de Regalo Chili's $50
U671607 Certificados de Regalo Chili's $100
U980895 Certificados de Regalo Chili's $250
U177275 Certificados de Regalo Chili's $500
U631596 Certificados de Regalo Domino's Pizza $50
U793275 Certificados de Regalo Domino's Pizza $100
U191630 Certificados de Regalo Domino's Pizza $250
U665159 Certificados de Regalo Domino's Pizza $500
U294183 Certificados de Regalo El Porton $50
U497153 Certificados de Regalo El Porton $100
U093956 Certificados de Regalo El Porton $500
U023943 Certificados de Regalo Italianni's $50
U419390 Certificados de Regalo Italianni's $100
U036503 Certificados de Regalo Italianni's $250
U061451 Certificados de Regalo Italianni's $500
U695253 Certificados de Regalo P.F. Chang's $100
U670678 Certificados de Regalo P.F. Chang's $250
U203950 Certificados de Regalo P.F. Chang's $500
U797590 Certificados de Regalo The Cheesecake Factory $50
U697641 Certificados de Regalo The Cheesecake Factory $100
U256305 Certificados de Regalo The Cheesecake Factory $250
U731009 Certificados de Regalo The Cheesecake Factory $500
U411210 Certificados de Regalo Vips $50
U243657 Certificados de Regalo Vips $100
U756949 Certificados de Regalo Vips $250
U089411 Certificados de Regalo Vips $500
U864640 Certificados de Regalo WOW Rewards $50
U781710 Certificados de Regalo WOW Rewards $100
U300731 Certificados de Regalo WOW Rewards $250
U541210 Certificados de Regalo WOW Rewards $500
Feb 28, 10:12 PST
RaaS API v2 - Production ? Operational
RaaS API v2 - Sandbox ? Operational
Tango Card website ? Operational
Rewards Genius - Production ? Operational
Item ? Partial Outage
Reward Link - Production ? Operational
Reward Link - Sandbox ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
RaaS v2 API
Fetching
www.tangocard.com
Fetching
Integration RaaS V2 API Uptime
Fetching
TangoCard Activation Page
Fetching
Rewards Genius
Fetching
Reward Link
Fetching
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020

Unresolved incidents: Item Outage - Foot Locker Australia Gift Card $150 - 10/24/2020, Item Outage - Amazon Pay Gift Card India ₹250 - 10/24/2020, Item Deprecation - Flipkart Gift Card ₹30 - 10/16/20, Item Outage - BookMyShow Gift Voucher ₹1,000, Item Outage - Royal Caribbean International Gift Cards - 10/12/20, Item Outage - Delta eGift Card $25.00, Some UAE and Saudi Arabia Card Discontinuation - 10/02/20, Item Deprecation - Al-Futtaim Retail Asia Gift Cards (SGD) - 9/29/2020, Item Outage - Uber India Gift Card ₹30, Item Outage - Non-MX Sales - Recargas Móviles Certificado de Regalo, Item Outage - BookMyShow Gift Voucher ₹500 - 8/26/2020, Item Outage - Karstadt Gift Card €10 - 8/20/2020, Inactive Item - Foot Locker - 6/12/20, Item Outage - Certificados de Regalo WOW Rewards.

Oct 23, 2020
Resolved - This incident has been resolved.
Oct 23, 14:11 PDT
Identified - Google Play (USD) has recently lowered their maximum available denomination. The new current maximum is $200, previous to a maximum of $500. The minimum available to order has remained the same at $5. This change to the maximum denomination is effective immediately.

The affected UTID is: U505722
Aug 18, 20:21 PDT
Resolved - This incident has been resolved.
Oct 23, 14:10 PDT
Identified - Due to some recent integration and brand changes, we will need to update several brands in our system.

This evening we will be implementing a change that will require a whole-dollar amount for orders to be successful.
We apologize for the short notice.

The impacted UTIDs are:
U318911 - Bass Pro Shops® eGift Card
U728067 - Bath & Body Works eGift Card
U667929 - Papa John’s eGift Card
Aug 27, 14:31 PDT
Resolved - This incident has been resolved.
Oct 23, 14:10 PDT
Identified - On Friday, September 18th, Amazon.DE (Netherlands) will be deactivated.

We recently launched a direct gift card for Amazon.NL.
This gift card provides a better experience for recipients in the Netherlands.
We have added the new Amazon.NL gift card for customers who currently have Amazon.DE (Netherlands) in their catalog.

Please use the new UTID, U697325, for issuing to recipients in the Netherlands.

The affected UTID is: U830488
Sep 11, 16:52 PDT
Resolved - This incident has been resolved.
Oct 23, 14:09 PDT
Identified - The Home Depot will be performing maintenance to their systems to improve service on Tuesday, September 22nd, between 12:00 AM ET to 6:00 AM ET .

During this time orders for The Home Depot eGift Cards may fail.
Sep 18, 11:16 PDT
Resolved - This incident has been resolved.
Oct 23, 14:09 PDT
Identified - Rewe Gift Cards are currently unavailable without an ETA on replenishment and has been set to inactive in our system.

The affected UTIDs are:
U486700
U665198
U359251
U440957
Sep 25, 11:27 PDT
Oct 22, 2020
Resolved - This incident has been resolved.
Oct 22, 16:28 PDT
Identified - Dick's Sporting Goods Online Gift Certificate $100 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U556729
Oct 19, 09:51 PDT
Resolved - This incident has been resolved.
Oct 22, 15:12 PDT
Identified - Amazon.com Fitness Tracker Product Voucher and Amazon.com Health & Wellness Product Voucher are currently unavailable. We will post an update when these reward are once again available.

The affected UTIDs are: U283285 and U833182
Oct 22, 14:05 PDT
Resolved - This incident has been resolved.
Oct 22, 13:50 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 13:01 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 13:01 PDT
Investigating - We are currently investigating an issue related to placing orders in Rewards Genius. It appears that this is impacting all orders since 11:30 AM PST.
Oct 22, 12:58 PDT
Resolved - This outage has been resolved.
Oct 22, 13:34 PDT
Identified - Flipkart Gift Card ₹1000 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U592019
Oct 21, 08:54 PDT
Oct 21, 2020
Oct 20, 2020
Resolved - This incident has been resolved.
Oct 20, 14:03 PDT
Investigating - Best Buy Canada E-Gift Card $100 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U230527
Oct 19, 09:38 PDT
Oct 19, 2020
Resolved - This incident has been resolved.
Oct 19, 17:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 17:48 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 19, 16:54 PDT
Investigating - We are currently investigating an issue where the Order History and Funding History is delayed in appearing in Rewards Genius and the GET orders endpoint in RaaS. It appears that this is affecting the last 30-40 minutes of orders and funding events.
Oct 19, 16:52 PDT
Resolved - This incident has been resolved.
Oct 19, 13:28 PDT
Identified - The order retrieval system is currently unable to return orders that were placed between 9:30am and 1pm PT today (10/19/2020). We have identified the issue at hand and are working to implement a solution.
Oct 19, 13:04 PDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - This outage is resolved.
Oct 16, 11:33 PDT
Identified - Grab Gift Card S$10 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U893971
Oct 5, 11:56 PDT
Resolved - This outage has been resolved.
Oct 16, 11:19 PDT
Identified - Dick's Sporting Goods Online Gift Certificates are currently unavailable. We will post an update when these rewards are once again available.

The affected UTIDs are:
U987730
U243804
U763916
U556729
U569744
U798603
Oct 13, 09:34 PDT
Resolved - This outage has been resolved.
Oct 16, 10:20 PDT
Identified - Zalora Gift Card ₱1000 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U067913
Oct 12, 09:11 PDT
Oct 15, 2020
Resolved - This outage has been resolved.
Oct 15, 17:24 PDT
Identified - Shoppers Stop E-Gift Card 250 INR is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U519114
Sep 16, 11:50 PDT
Oct 14, 2020
Resolved - This outage has been resolved.
Oct 14, 11:10 PDT
Identified - Submarino.com Virtual Gift Card R$100 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U613310
Oct 1, 08:59 PDT
Resolved - This outage has been resolved.
Oct 14, 11:08 PDT
Identified - JCPenney E-Gift Card $50.00 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U420399
Oct 13, 16:48 PDT
Resolved - This outage has been resolved.
Oct 14, 11:04 PDT
Identified - Zooplus.de Gift Card €5 is currently unavailable. We will post an update when this reward is once again available.

The affected UTID is: U418580
Oct 13, 09:57 PDT
Oct 13, 2020
Oct 12, 2020
Resolved - This incident has been resolved.
Oct 12, 16:23 PDT
Identified - L.L.Bean eGift Card is currently unavailable. We will post an update when this reward is once again available.

The affected UTIDs are: U448771, U484266, U669027
Sep 10, 14:59 PDT
Oct 11, 2020

No incidents reported.