Tango Card Status

All Systems Operational

RaaS API v2 - Production Operational

RaaS API v2 - Sandbox Operational

Tango Card website Operational

Help Center Operational

Rewards Genius - Production Operational

Item Operational

Reward Link - Production Operational

Reward Link - Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Notice of Scheduled Maintenance Oct 27, 22:00 - Oct 28, 01:00 PDT

Dear Partner,

On 10/27 all Tango Card services including (API calls, Rewards Genius access, and Reward Link and Promo Link redemptions) will be unavailable for 3 hours starting at 10PM PST. We will be performing a series of upgrades to our database at this time. For API orders we recommend retrying all orders after the maintenance window which is expected to end at 1AM PST.

Time Window
Start: 10/27/2021 10:00 PM PST
End: 10/28/2021 1:00 AM PST

Maintenance Description:
We will be updating our database for regularly scheduled maintenance.

Downtime Behavior:
During the maintenance period you may experience the following system behaviors:
- No access to Rewards Genius
- Cannot redeem Reward Links or Promo Links
- Degraded performance
- httpCode 5xx series errors

If you receive this error message during the Time Window, please be sure that your system retries the order after the maintenance window has ended.

We will send additional reminders prior to the scheduled maintenance window and again once the maintenance is complete. This Status Page will also be updated when the Maintenance is complete and all services are functioning again.

If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.

Best Regards,
The Account Team @ Tango Card
Posted on Oct 14, 09:47 PDT

System Metrics Month Week Day

RaaS v2 API

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www.tangocard.com

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Integration RaaS V2 API Uptime

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TangoCard Activation Page

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Rewards Genius

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Reward Link

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Past Incidents

Oct 21, 2021

No incidents reported today.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

[SANDBOX] Notice of Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 14, 18:48 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:00 PDT

Scheduled - Dear Partner,

On 10/14 all Tango Card services including (API calls, Rewards Genius access, and Reward Link and Promo Link redemptions) will be unavailable in SANDBOX for 1 hour starting at 6PM PST. We will be performing a series of upgrades to our database at this time. For API orders we recommend retrying all orders after the maintenance window which is expected to end at 7PM PST.

Time Window
Start: 10/14/2021 6:00 PM PST
End: 10/14/2021 7:00 PM PST

Maintenance Description:
We will be updating our SANDBOX database for regularly scheduled maintenance.

Downtime Behavior:
During the maintenance period you may experience the following system behaviors in SANDBOX:
- No access to Rewards Genius
- Cannot redeem Reward Links or Promo Links
- Degraded performance
- httpCode 5xx series errors

If you receive this error message during the Time Window, please be sure that your system retries the order after the maintenance window has ended.

We will send additional reminders prior to the scheduled maintenance window and again once the maintenance is complete. This Status Page will also be updated when the Maintenance is complete and all services are functioning again.

If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.

Best Regards,
The Account Team @ Tango Card
Oct 13, 09:37 PDT

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.