Tango Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
RaaS API v2 - Production ? Operational
90 days ago
100.0 % uptime
Today
RaaS API v2 - Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Tango Portal ? Operational
90 days ago
100.0 % uptime
Today
Reward Link - Production ? Operational
Reward Link - Sandbox ? Operational
Tango Card Website ? Operational
90 days ago
100.0 % uptime
Today
Help Centers ? Operational
Rewards Genius - Production ? Operational
Item ? Operational
Landing Page Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Production RaaS API - Uptime
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Production RaaS API - Response Time
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Production Tango Portal - Uptime
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Production Tango Portal - Response Time
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Sandbox RaaS API - Uptime
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Tango Website - Uptime
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Production Reward Link - Uptime
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Nov 13, 2025

No incidents reported today.

Nov 12, 2025
404 errors generating reports
Resolved - This incident has been resolved.
Nov 12, 14:58 PST
Update - We are continuing to investigate this issue.
Nov 12, 14:57 PST
Investigating - Tango Engineering teams are investigating 404 errors with generating reports and the potential impact to external customers
Nov 12, 13:19 PST
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Some recipients who were prompted to complete a tax form were unable to do so
Resolved - This incident has been resolved.
Nov 7, 12:15 PST
Investigating - This issue has been resolved. Recipients should now be able to complete the tax form and reward redemption. Some direct follow up with customer/recipients will be coordinated as needed with customer-facing teams.
Nov 7, 12:15 PST
Nov 6, 2025

No incidents reported.

Nov 5, 2025
Error in Portal when adding to Cart
Resolved - After validation and monitoring, we are completing this incident.
Nov 5, 15:16 PST
Monitoring - The fix has been deployed to Prod and the team will continue monitoring.
Nov 5, 12:46 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 5, 12:36 PST
Investigating - Portal Customers encounter “An error occurred saving your order” when attempting to add items to cart.
Engineering teams are investigating.
Nov 5, 11:26 PST
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

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