Verification is currently underway for the maintenance items.
Posted Mar 16, 2023 - 00:04 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 15, 2023 - 22:01 PDT
Scheduled
Dear Partner,
On 03/15, we will be applying updates to our system which powers our Order History for Line Items & Email events in Production, including both the RaaS API and Rewards Genius application. We don’t anticipate any downtime for these services but end users may see increased latency and/or timeouts during this period.
Time Window Start: 03/15/2023 10:00 PM PST End: 03/16/2023 12:00 AM PST
Maintenance Description: We will be updating our system which powers our Order History for Line Items & Email events for regularly scheduled maintenance.
Downtime Behavior: During the maintenance period you may experience the following system behaviors: - Degraded performance for order history lookups - httpCode 5xx series errors
If you receive this error message during the Time Window, please be sure that your system retries the call after the maintenance window has ended.
We will send additional reminders prior to the scheduled maintenance window and again once the maintenance is complete. This Status Page will also be updated when the Maintenance is complete and all services are functioning again.
If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.
Best Regards, The Account Team @ Tango Card
Posted Mar 06, 2023 - 12:31 PST
This scheduled maintenance affected: RaaS API v2 - Production and Rewards Genius - Production.