Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2021 - 18:00 PDT
Scheduled
Dear Partner,
On 09/16, SANDBOX Tango Card services including (Sandbox API calls, Sandbox Rewards Genius access, and Sandbox Reward Link and Sandbox Promo Link redemptions) will be unavailable for 3 hours starting at 6PM PST. We will be performing a series of upgrades to our database at this time. For API orders we recommend retrying all orders after the maintenance window which is expected to end at 12AM PST.
Sandbox Maintenance Time Window Start: 09/16/2021 6:00 PM PST End: 09/16/2021 9:00 AM PST
Sandbox Maintenance Description: We will be updating our Sandbox database for regularly scheduled maintenance.
Downtime Behavior: During the maintenance period you may experience the following system behaviors: - No access to Sandbox Rewards Genius - Cannot redeem Sandbox Reward Links or Sandbox Promo Links - Degraded Sandbox performance - Sandbox httpCode 5xx series errors
If you receive this error message during the Time Window, please be sure that your system retries the order after the maintenance window has ended.
We will send additional reminders prior to the scheduled maintenance window and again once the maintenance is complete. This Status Page will also be updated when the Sandbox Maintenance is complete and all services are functioning again.
If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.
Best Regards, The Account Team @ Tango Card
Posted Sep 14, 2021 - 14:42 PDT
This scheduled maintenance affected: RaaS API v2 - Sandbox and Reward Link - Sandbox.