Order History and Funding History is currently delayed

Incident Report for Tango Card

Resolved

This incident has been resolved.

Posted Oct 19, 2020 - 17:53 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 19, 2020 - 17:48 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 19, 2020 - 16:54 PDT

Investigating

We are currently investigating an issue where the Order History and Funding History is delayed in appearing in Rewards Genius and the GET orders endpoint in RaaS. It appears that this is affecting the last 30-40 minutes of orders and funding events.

Posted Oct 19, 2020 - 16:52 PDT

This incident affected: RaaS API v2 - Production and Rewards Genius - Production.