Order History not returning for some orders

Incident Report for Tango Card

Resolved

This incident has been resolved.

Posted Oct 19, 2020 - 13:28 PDT

Identified

The order retrieval system is currently unable to return orders that were placed between 9:30am and 1pm PT today (10/19/2020). We have identified the issue at hand and are working to implement a solution.

Posted Oct 19, 2020 - 13:04 PDT

This incident affected: RaaS API v2 - Production and Rewards Genius - Production.