Tango Portal experiencing delayed/missing data in line items history page

Incident Report for Tango Card

Resolved

This incident is now resolved.

Posted May 06, 2024 - 08:58 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2024 - 10:02 PDT

Investigating

Customers and users attempting to access/view line item history in Tango Portal may see some delayed and/or missing data. The issue started around 6pm PST yesterday.

Posted May 05, 2024 - 10:01 PDT

This incident affected: Rewards Genius - Production.