Rewards sent to Outlook email addresses bounced for some recipients between Friday, August 14, and Sunday, August 16. All systems are now recovering, and we are actively monitoring the situation.

Incident Report for Tango Card

Resolved

This incident is resolved now.
Posted Aug 20, 2026 - 09:22 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 17, 2026 - 10:13 PDT

Investigating

Rewards sent to Outlook email addresses bounced for some recipients between Friday, August 14, and Sunday, August 16. All systems are now recovering, and we are actively monitoring the situation.
Posted Aug 17, 2026 - 10:13 PDT
This incident affected: Reward Link - Production.