Orders are failing in Tango API, Rewards Link and Tango Portal

Incident Report for Tango Card

Resolved

This incident has been resolved.
Posted Aug 25, 2025 - 12:06 PDT

Update

We are continuing to monitor for any further issues.
Posted Aug 25, 2025 - 12:05 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 25, 2025 - 11:43 PDT

Update

We are continuing to investigate this issue.
Posted Aug 25, 2025 - 11:43 PDT

Investigating

We are actively investigating this issue. As soon as we have update we will update this page with the latest.
Posted Aug 25, 2025 - 10:03 PDT
This incident affected: RaaS API v2 - Production, Rewards Genius - Production, and Reward Link - Production.