Notice of Scheduled Sandbox Maintenance & Downtime: August 12th
Scheduled Maintenance Report for Tango Card
The scheduled maintenance has been completed.
Posted Aug 12, 2019 - 19:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 12, 2019 - 17:30 PDT
Dear Partner,

On 8/12 all Tango Card Sandbox services including (Sandbox API calls, Sandbox Rewards Genius access, and Sandbox Reward Link and Promo Link redemptions) will be unavailable for 1.5 hours starting at 5:30PM PST. We will be performing a series of upgrades to our database at this time. For Sandbox API orders we recommend retrying all orders after the maintenance window which is expected to end at 7PM PST.


Time Window
Start: Mon 08/12/2019 5:30 PM PDT
End: Mon 08/12/2019 7:00 PM PDT

Maintenance Description:
We will be updating our Sandbox databases to improve performance and functionality.

Downtime Behavior:
During the maintenance period you may experience the following system behaviors:
- No access to Sandbox Rewards Genius
- Cannot redeem Sandbox Reward Links or Promo Links
- Degraded Sandbox performance
- httpCode 5xx series errors from the Sandbox API

If you receive this error message during the Time Window, please be sure that your system retries the order after the maintenance window has ended.

We will send additional reminders prior to the scheduled maintenance window and again once the maintenance is complete. This Status Page will also be updated when the Sandbox Maintenance is complete and all services are functioning again

If you have any questions, please do not hesitate to reach out to your Customer Success Manager or our Technical Support Team.

Best Regards,
The Account Team @ Tango Card
Posted Aug 09, 2019 - 09:56 PDT
This scheduled maintenance affected: RaaS API v2 - Sandbox.