Customer reporting they can not see credit card info

Incident Report for Tango Card

Resolved

This incident has been resolved.

Posted Apr 24, 2024 - 09:37 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 23, 2024 - 16:54 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2024 - 16:05 PDT

Investigating

Some customers are reporting they are unable to see their credit card information.
TangoCard is investigating and has mitigated the immediate problem.
TangoCard is actively resolving this issue for our impacted customers 
We will provide updates as more information is available.

Posted Apr 23, 2024 - 15:50 PDT

This incident affected: Rewards Genius - Production.