Order history and account transactions may be missing some data

Incident Report for Tango Card

Resolved

This incident has been resolved.
Posted Aug 31, 2026 - 16:25 PDT

Monitoring

A fix has been implemented and we are monitoring.
Posted Aug 31, 2026 - 15:02 PDT

Identified

The issue has been identified and a fix is being implemented
Posted Aug 31, 2026 - 14:40 PDT

Investigating

We are currently investigating the issue.
Posted Aug 31, 2026 - 14:29 PDT
This incident affected: RaaS API v2 - Production and Rewards Genius - Production.