Some customers are experiencing issues using Tango Sandbox environment.

Incident Report for Tango Card

Resolved

We are seeing successful logins in Sandbox so confirming that the issue is resolved.

Posted Sep 26, 2023 - 17:48 PDT

Update

We are seeing successful logins in Sandbox so confirming that the issue is resolved.

Posted Sep 26, 2023 - 17:47 PDT

Monitoring

A fix has been identified and we're validating with some affected customers whether the resolution has unblocked them. We're continuing to monitor for any additional concerns.

Posted Sep 26, 2023 - 13:48 PDT

Investigating

Some customers are experiencing issues using Tango Sandbox environment. We're investigating the problem.

Posted Sep 26, 2023 - 13:17 PDT

This incident affected: RaaS API v2 - Sandbox and Reward Link - Sandbox.