Links are failing to redirect in Tango Card Emails

Incident Report for Tango Card

Resolved

The issue was found and resolved. Links on emails are redirecting as we expect.

Posted Jun 16, 2021 - 12:08 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 16, 2021 - 11:44 PDT

Identified

Links in emails sent by tango card are not successfully navigating users to the correct destination. We have identified the issue and working to get a fix out as soon as possible

Posted Jun 16, 2021 - 11:43 PDT

This incident affected: RaaS API v2 - Production, Rewards Genius - Production, and Reward Link - Production.