Partial Outage for RaaS and Rewards Genius

Incident Report for Tango Card

Resolved

This incident has been resolved.

Posted Sep 18, 2020 - 07:43 PDT

Monitoring

We had errors occur from 5:32 pm PST - 6:01 PST. This may have caused partial outages or slow request returns from our RaaS and Rewards Genius services. The issue has been identified and resolved; all systems are currently functional. We are monitoring at this time.

Posted Sep 17, 2020 - 18:43 PDT

This incident affected: RaaS API v2 - Production and Rewards Genius - Production.